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The immigration office relies on your opinion!

We ask you for a few minutes of your time and for honest answers, in order to improve our service according to your wishes.

Thank you very much!

General information

When did you last visit the Immigration Office?

On which day of the week did you visit the Immigration Office?

How would you rate the telephone availability of the Servicecenter Immigration Office?

Was the service center able to clarify your request?

Yes

If no, why not?

Purpose of your visit / reason for visit

What service did you use at the Immigration Office?

Information desk in the foyer

Application/extension of the residence permit

Issue of electronic residence permit

Tolerated stay permit

Residence permit during the asylum process.

Collection of documents

Others

Advice on integration

Declaration of commitment